What we collect, why we collect it, and the choices you have, written in plain language.
01Who we are
Pixel Theory Studio ("we", "us") is a web design, development, automation and marketing studio based in India. We are responsible for the personal information collected through this website. You can reach us at thepixeltheorystudio@gmail.com.
02Information we collect
Information you give us. When you fill in the contact form or email us, we receive your name, email address, company, website, the services you are interested in, your budget and timeline, how you found us, and anything you write in your message. If you hire us, we also receive the information needed to deliver and invoice the project.
Information collected automatically. Like any website, the hosting and delivery providers that serve this site may process technical data such as your IP address, browser type, device and the pages requested. We do not run advertising trackers on this website, and we do not ask you to create an account.
03How we use your information
We use your information to reply to your enquiry, prepare proposals, deliver and support projects, send invoices, keep records, improve this website and meet legal obligations. We do not sell your personal information and we do not use it for automated decision-making.
04Our legal basis
Where data protection law such as the GDPR applies, we rely on: your consent when you submit the contact form or ask us to contact you; performance of a contract when you engage us; our legitimate interests in running and improving our business, where these do not override your rights; and legal obligation where we must keep certain records.
07International transfers
We are based in India and work with clients worldwide, and our providers may process data in other countries. Where required, we use appropriate safeguards so that your information stays protected.
08How long we keep information
We keep enquiry details for up to 24 months after our last contact, unless you become a client. For clients, we keep project records and invoices for as long as required by law, which is usually at least seven years for financial records. When information is no longer needed we delete or anonymise it.
09Security
We use reasonable technical and organisational measures to protect personal information, including access controls and encrypted connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10Your rights
Depending on where you live, you may have the right to access the information we hold about you, correct it, delete it, restrict or object to our use of it, withdraw your consent at any time, and receive a copy of your information in a portable format. If you are in India, you have rights under the Digital Personal Data Protection Act, 2023. If you are in the EU or UK, you can also complain to your local data protection authority.
To use any of these rights, email us at thepixeltheorystudio@gmail.com. We will respond within a reasonable time and may need to verify your identity first.
11Children
This website and the Services are not directed at children under 16, and we do not knowingly collect their personal information. If you believe a child has sent us personal information, please contact us and we will delete it.
12Links to other websites
This website links to other websites, such as Upwork, LinkedIn, Instagram, Facebook and our clients' sites. We are not responsible for their content or privacy practices, so please read their policies.
13Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed. If we make significant changes, we will make that clear on this page.
14Contact us
If you have questions about this policy or how we handle your information, please email us at thepixeltheorystudio@gmail.com.